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Reviews

London’s Favourite Coach Company

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What Our Customers Say

I have been using Select Coach Hire for several years, and they are always reliable, reasonable priced, friendly, and dedicated to their roles. This year, we booked several months in advance for our trip to Clacton-on-Sea, our operations agent, Chris, was amazing, always available to support and answer any questions.

On the day of the trip, our coach driver was wonderful, the coach itself was perfect, and everything ran on time. As the event organiser, this level of service makes my job so much easier.

Donaleen Johnson

Excellent service and you were able to accommodate at very short notice. Will definitely use again in the future.

Karen Potter, Senior Admin Officer

Dear Chris and the Operations Team.

I’d also like to extend our thanks for the transport service you provided to us today to the University of Kent and for assigning Richard as our driver – he was excellent. His humour, professionalism, and customer service really made the journey enjoyable for everyone.

Please do pass on our appreciation to him.

Also, our apologies once again for the delay in leaving Kent. We appreciate your patience and support.

John Ocheche

We found your coach hiring service on line. From start to finish it was excellent service. Communication was straightforward. We were kept up to date and coach arrived clean and on time.

Our driver, Jimmie, was a perfect gentleman and got us to ur destination ahead of time.

We had hoped to get closer to the venue but that was out of his control. We arrived home safe and happy and certain that we will use this company again

Irena

Great customer experience! The driver was great and had a good sense of humour. He was super helpful carrying the bags.

This was easy to book via Chris who has been most helpful, friendly and accommodating. We will definitely book again!

Kim

We used Select coach hire recently to take our rugby team to an away fixture. I have to say best service from start to finish. Del who I booked with was flexible, answered my questions and did all he could to help us. Our driver was on time, polite, friendly and accommodated any request we had. I highly recommend these guys and will most definitely be using them again and have advised the rugby club to use select going forward.

Select Coach Hire

Amazing service from both driver and office. Driver punctual and polite, great communication with timings etc. Competitively priced, great mini bus! Highly recommend! We will use again

Mini bus

Brilliant service I will definitely use them again

Derek Cobb

Happy with service both office staff when booking and coach drivers who arrived on time and was very helpful

John

Fabulous. Planned in advance, came ahead of time. Was respectful and got us back early. Couldn’t ask for more. Thank you.

Sophy Nosworthy

The guys were very happy with everything. Laura was very helpful regarding the pick up time change and the return arrangements. i will be in touch again to arrange for next year.

Kathleen Montway

Thank you very much for the service you provided for Kirsty’s Hen Party on Sat 2nd March. I was really pleased with all your help from first point of contact regarding a quote to making payment and confirming my order. Our driver Steve was great as he phoned ahead to let us know when he was on the way and even ensured we were dropped as close as possible to our venue so a special thank you to him. I will definitely be in touch again in the future if I need to order another minibus anytime. Thanks again to everyone at Select Coach Hire.

Nicola Holgate

Steve was an excellent driver. The students enjoyed his wit! We were there on time and back in time. Many Thanks

Cameron Anderson

Hi All, Yet again we were brilliantly looked after by everyone, from the driver Marick right through to Del with the booking. We will be back next year for sure! Thank you.

Ed Frost

Couldn’t have asked for a better service if I tried.

Steve Fuller

Great coach. Accommodating driving. Overall great service.

William Taylor

Excellent service. Very efficient, thank you.

Nidhi

All great thanks! Del dealt with everything really quickly and well and the trip was a great success. Thanks for all your help!

Paul Dalgleish

As always, everything was exactly as ordered. Ordering was very easy, payment even easier and the driver was superb, very polite and extremely helpful and very kind particularly to a couple of passengers who were very elderly and frail. Would have no hesitation in recommending company to anyone I hear needs a coach or minibus.

June Aitken

First journery was a disaster – Wrong driver number given to me, driver never called lead passenger to find out where they were. Return was better.

Rachel

Great service – thank you! Would definitely recommend and use your services again

Regan O'Mahony

Excellent communication and service, very impressed!

Tammy Malcolm

Many thanks for most efficient, punctual and courteous service

Richard David

Driver arrived on time. Was very friendly and courteous. Would definitely book them again.

Angela Poulton

Driver arrived on time for both journeys. Great service. Already booked with you again.

Rachel

John our driver was excellent, very prompt, very polite and accommodating. I would definitely use Select Coach hire again and would certainly recommend their service.

Sarah Hoskins

Safe drive. reasonable price. lovely drivers! I will keep in touch

Yeon You

Excellent service all round. really good mini bus, great driver. would definitely recommend and use again

Warren Margolis

Excellent. Good coach, helpful drivers.

Derek Hill

Service was very professional, friendly and considerate. It was especially helpful to receive a text from John in the morning confirming the meeting point so I knew who to expect. Driving was faultless. Would recommend most highly to others.

Sandy Homouda

Amazing service. Reliable, clean and friendly drivers.

Jessica Smith

Everything went smoothly. Del and Paul were both very helpful and professional. Could not fault their customer service. Will be using you again for any future events. Thanks again

Nick

Very good service, driver was there when needed and had no issues at all.

Sam

Polite and efficient driver. He drove with great care and we felt safe and secure. All dealings with the office were efficiently dealt with – simple and straightforward throughout. Thanks.

Carol Toogood

Great experience from first contact through to booking confirmation / ordering / invoicing. Driver arrived ahead of scheduled timing. Mini bus was to a high standard and clean. Driver was very courteous. Executive Minibus

Lukhbir Panesar

From beginning of the process to the final drop off, what can I say but amazing !! service from office to coach was first class. Thank you

Jay Kennedy

Great service. Our drivers Mark and Graham were great! Everything went so smoothly and both drivers were friendly and kept me up to date with what was going on ? Really great service, thank you. 16 Seat Exec Minibus

Claire

Excellent service with prompt and friendly driver. Nice new posh minibus was more attractive and modern than we had anticpated!. 16 seat exec minibus

Jennifer

Excellent service, exactly to plan. I’d recommend them to anyone and will look to use again. Thanks. 16 Seat Std Minibus

David Barnes

Select Coach Hire came through for me at the last minute having been let down by another company. Del and his team were great, very friendly and helpful, and managed to find us an executive coach for our group excursion, which was very comfortable. Our driver, Oz, was friendly and reliable – I would highly recommend their services, and certainly use them again myself!. 16 Seat Std Minibus

Gilly Hubbard

Excellent service in prep for the job and on the day itself

Lily Sticker Studios

Awesome service, we had an experience journey to Oxfordshire. We were upgraded to an Executive Coach at no extra cost – 5 Star Service. We will definitely use ‘Select Coach Hire’ in the future again.

Linda

Thanks for very safe, competent drivers – it will be a pleasure to use your firm again. Standard Minibus

Anne

Excellent service… Very steady driver…… We’ use you again when we have an international meeting next year Regards Anne. Standard Minibus

Anne Thompson

Overall the service was very good – driver was friendly and v professional. Will definitely recommend and use Select Coach Hire again – Thank you.Standard Minibus

Maria Diaz

The service was great..puttin up with me making mistakes… loved our driver Tom very polite and friendly.. would definitely recommend and definitely book with you guys again. Standard Minibus

Michelle

To whom it may concern, I would like to say thank you for your excellent service during our return trip to Bournemouth last Thursday 26th October and Sunday 29th October. We had an excellent time and your service started this in the best possible way! The executive minibus that we had was very comfortable, clean and spacious.

We would like to say a very very big thank you to our driver, Harry. He greeted us with lovely manners - taking all of our bags from the house to the minibus. He gave clear information, was friendly throughout and was very accommodating and helpful for anything we needed during the trip. He made our journey very smooth and easy, which is what we wanted by hiring a minibus instead of public transport. I would definitely use your services again and will be recommending your company to others. Executive Minibus

Executive Minibus

The thing that stood out for the me the most, was communication. Aaron, our driver was very timely, despite the snow, he showed up early and waited until everyone was ready to get on. He text back very quickly and was very polite and professional. The whole experience with Select has been very positive from start to finish. The booking process to paying in installments, was seamless and I will definitely be using them again! Standard Minibus

Jade Perry

Very pleased with the service you provided. Driver was very pleasant and helpful. Standard Minibus

Jennie Cannon

Martin, was prompt, courteous, communicative, flexible, helpful and safe. The coach was comfortable and spacious. The booking process was fast and easy. Couldn’t have asked for anything. Standard Minibus

Jeremiah Fryer

Very pleased with the overall service. I can’t comment any further as I was not present on the night, but the customers all seemed very happy. Thanks

David Newlove

The coach turned up exactly on time which was a little unsettling as it would have been comforting to have seen it 5 or 10 minutes earlier, especially as we were attending a funeral. Also, although I had been texted the driver's number the day before when I did call it about 10 minutes before my pick up time to check the coach was on its way I got a very blank response from the driver who said he was not on the job and did not know who was. So the pick up experience could have been a little smoother! The coach itself was clean apart from some empty bottles of prosecco which were rolling around on the floor! The driver was polite and friendly and we set off in good time. I had allowed double the driving time to get there as it was a funeral. However, I had not realised the driver would use SatNav that did not have real time traffic support and we ended up driving a route that was very congested. In the end I used my own Google maps and navigated and we got there in time. The funeral service was twice as long as anticipated and because of the error in texting me the driver number I could not contact the driver to alert him. I slipped out of the service to call the main office and left a message as instructed to say I could not contact the driver but that the funeral was going on much longer than I had anticipated and would it be possible to make the pick up time later. As it happened by the time someone rang me back from the office, I was already back in the service so I simply asked the driver if he was happy to wait longer and he agreed. On the drive back he used his own Google maps and the journey home was speedy and efficient and he had got rid of the empty bottles. So there were some hiccups with the pick up but all in all things were fine and the driver was understanding of the situation. Would therefore use Select again despite those initial issues.

Lauren Patman

Hi there overall from booking to actual trip great service & driver was great on the day thanks mark

Mr Mark Braham

John is the consummate professional and a pleasure to work with, and very much hope we will be able to book him again for another year!

Jennifer Charles Stanley

Very efficient service. Prompt to respond to calls and enquiries. Driver very courteous and professional. Great Team

Vanessa

Steve provided us with excellent service and was very patient with all of us. Thank you the journey was much smoother than expected.

Jhinuk Sarkar

Excellent service. Great driver who had ample patience to accompany us in spite of the directional challenges. Great service. Thanks

Sushil Maharashtra Mandal

The coach supplied was very comfortable and the driver (Mark) was first class. 49 seat Standard Coach

Lynette

Perfect service, great coaches, great drivers.Executive Coach

Elisabeth

Efficient and friendly service from beginning to end! Double Deck Coach

Donna Johnson

We were delighted with our contact with the Sales Team in every respect: almost all was with Chris Harwood, but once also with his colleague Del. Responses were unfailingly prompt, clear and flexible. It was a pleasure working with them. The driver, Mark, was a real star. He had to deal with several awkward situations – manoeuvring the coach calmly in incredibly tight spaces, coping with our efforts to find parking spaces in a town where there were virtually none, and sorting out some technical problems in the coach. A typical unprompted message from one of our group commented that he was ‘very considerate and efficient, and very accommodating’. The technical problems with the coach amounted to a failure of the front-door mechanism at one point on the return journey (for which Mark managed a work-around), and a rather poor microphone system (which was a bit better after he worked on it, but still not very good.) Overall, as first-time customers, we are very pleased to have chosen you! Executive Coach

John Harding

It was a great pleasure to work with you guys. Since the beginning, I had quick responses, flexibility about the prices, attention to remind me the order number on the day before the event and the driver was also very helpful and adorable. Many thanks and I look forward to contact you nearly in the future. Double Deck Bus

Paloma

The driver provided excellent customer care and was informative. The Journey to our destination was pleasant. I would recommend this company, as the booking officer was helpful and assisted in providing the correct location for the trip. He kept in touch, reminding me of my deadline and was courteous. I have every intention for using this company for our church trip next year. Executive Coach

Angel

We had a fantastic experience with Select Coach Hire. Our main contact during the booking, Chris Harwood, was incredibly helpful, readily accessible and very patient while we were organising a delayed payment. Wonderful customer service throughout. Our two drivers, Tom and Desmond were excellent. Both arrived ahead of schedule, were very friendly and left a great impression on both our participants and my organisation’s staff. We would love to work with you all again! 61 seat Executive Coach

Amii Oldham

We had a fantastic experience with Select Coach Hire. Our main contact during the booking, Chris Harwood, was incredibly helpful, readily accessible and very patient while we were organising a delayed payment. Wonderful customer service throughout. Our two drivers, Tom and Desmond were excellent. Both arrived ahead of schedule, were very friendly and left a great impression on both our participants and my organisation’s staff. We would love to work with you all again! 61 seat Executive Coach

Amii Oldham

Great service. Professional, punctual and polite all at a good price. Executive Minibus

Hugh Bradstreet

Everything was excellent from my first call, the updates on the journey by text, email and phone calls received. On the journey day the driver was on time, in fact nothing to complain about. Thanks 49 seat Standard Coach

Isaac

Absolutely great service from enquiry to journey. Both Phill and Chris in the office were helpful and easy to talk to. The coaches were spotless, on time and well maintained and the drivers were brilliant with our families, so helpful with buggies and car seats too. This was our first time using the company and now will be our first port of call whenever we need transport. Thank you 53 Seat Exec Coaches

Carol

All went incredibly smoothly from my initial contact to the journey on the day itself. The price was very competitive. Would recommend and use again. Double Deck Bus

Marissa Tomkins

Excellent service from first point to drop off.. definitely will be using this company in the future. Sandra East,49 Seat Standard Coach

49 Seat Standard Coach

We are very happy with the service. The driver was very professional and friendly.49 Seat Executive Coach

Rishikesh Kardile

Professional service, good communications , very happy with service 53 Standard Coach

Geraldine Blackman

Amazing service. Completely satisfied with the entire process from the booking, communications, state of the coaches to the actual journey. Del, who handled our booking was fantastic throughout as were the drivers. Overall, I’m a completely satisfied customer and I’d highly recommend Select Coach Hire. 53 Seat Double Deck Coach

Welling DA16 3HF

Easy from start to finish! Chris and Phil were very helpful with any questions I had in the lead up and Kevin did a great job on the day, would definitely recommend Select Coach Hire! 49 Seat std Coach

Rosanagh

Fantastic service from start to finish! The driver was very professional and helpful throughout our journey. Would recommend and definitely use again. 33 seat Exec Coach (midi)

Jenna

Thank you for a lovely service. Both drivers for the day were so friendly and very accomodating. It was a shame the bus didn’t have music playing options as this would have been great but it was a short enough trip so didn’t impact it too much. Thanks again 33 Seat Std Coach (midi)

Ali Lord

Did everything requested and were helpful with arranging last minute booking 49 Seat Exec Coach

Sian

Very nice clean coach Trevor Ventura our driver was brilliant. Kept us up to date with our progress along the journey. Helped us unload our chairs and picnic. Stored everything away safely while we were away. Then had a lot of it out ready for our second sitting. Got us home safely with a very smooth journey. We were all very greatful for a fantastic day. 49 Seat Exec Coach

Gillian Gilding

The Select Coach Hire service was outstanding! Professional, efficient and very helpful, the team were able to reassure me and communicate at every stage of the booking/traveling process. This was particularly important for me as I had previously had a scam experience. Would definitely use this service again!. 16 Seat Std Minibus

Lucille Gosford

We had a good trip. Driver John was great & took us onto the old A2 to avoid a long delay. Some coaches were stuck for over 3 hours but thanks to John not us. We got to venue on time & had a good journey back home.16 Seat Std Minibus

Mary Killoughery

The whole process was great, from the initial phone call all the way through to the actual day. I received the quote swiftly, it was very competitive and then the booking process was very smooth. Couldn’t fault it. The coach turned up on time (early in fact), was immaculate & Ibraham (our driver) was just brilliant – another 5*’s for him. Thank you’s all.16 Std Minibus

Dan Heighes

The service we received was very good. Both drivers were very helpful and accommodating to our needs – Thank you 16 seat standard coach

Yvette Taylor

Smooth booking. Knowledgeable and friendly driver. No issues with overall service.

Debbie

Great driver and comfortable coach

Charlie

A very easy and swift contact process with a good competitive quote. Booking and payment was easy and secure with confirmation at each stage. The driver was timely and professional and the coach clean and comfortable. I would highly recommend Select Coach hire and I would personally use them again.

Mark Campbell

Fantastic as always! The booking was handled swiftly & the booking staff were very helpful. Hugh, our driver, was lovely & got us there & back in great time. Thanks again! We’ll be in touch when it’s time for our next journey.

Jade Adams

The team who went on the school trip could not prise you driver or the minibus high enough. The driver was timely, friendly and very professional and the staff and students enjoyed the comfort of the bus. Thank you.

Dorte

Very easy to plan with excellent service, I was contacted all the way through the process which was very good. The staff were excellent friendly and professional thank you for the safe journey!

Alana Curtis

An all round brilliant service. Will be using again in the future!

Alex Gilbert