John Harding

We were delighted with our contact with the Sales Team in every respect: almost all was with Chris Harwood, but once also with his colleague Del. Responses were unfailingly prompt, clear and flexible. It was a pleasure working with them. The driver, Mark, was a real star. He had to deal with several awkward situations – manoeuvring the coach calmly in incredibly tight spaces, coping with our efforts to find parking spaces in a town where there were virtually none, and sorting out some technical problems in the coach. A typical unprompted message from one of our group commented that he was ‘very considerate and efficient, and very accommodating’. The technical problems with the coach amounted to a failure of the front-door mechanism at one point on the return journey (for which Mark managed a work-around), and a rather poor microphone system (which was a bit better after he worked on it, but still not very good.) Overall, as first-time customers, we are very pleased to have chosen you! Executive Coach